At Lalals, we are committed to providing high-quality services and making sure our users are satisfied with their experience. We understand that sometimes things may not go as planned, and we are here to help you every step of the way.

Before making a purchase, we encourage you to try our free preview to ensure that our AI voice transformation service is the right fit for you. We are confident that you will love our service and the amazing results it can produce.

If you experience any issues with our service, please reach out to our friendly support team at support@lalals.com, and we will do everything in our power to resolve your issue promptly. Our team will respond to your message within 24 to 48 hours.

We stand behind the quality of our service, and we are proud to offer a full refund in the following cases:

• If you accidentally purchase a package more than once, and no minutes were used from that package.
• If you encounter an error that prevents you from using our service properly, and we are unable to fix it within a week.
• If you are unable to upload your audio

Please note that once the code for the package is activated and minutes are used, we cannot issue a refund. This policy ensures that our customers are satisfied with their purchase and able to enjoy our service fully.

If you have any questions or concerns about our refund policy, please do not hesitate to contact us. We value your feedback and are always looking for ways to improve our service.